Continuous care. Predictable reimbursement.
Harbor is the end‑to‑end operating platform for PPEC centers — intake → authorizations → attendance → documentation → claims → EDI → reconciliation. One system of record, one audit trail, and AI operations agents that keep workflows clean before claims ever go out.
PPEC operations are built on a stitched‑together stack
When attendance, authorizations, documentation artifacts, and billing live in separate tools, validation happens late — and revenue becomes unpredictable. Harbor fixes the problem upstream by enforcing requirements as part of the workflow.
What most centers live with
- Authorizations tracked manually across portals and notes
- Attendance captured, then reconciled later
- Documentation treated as reminders instead of requirements
- Billing cleanup happens after the fact
Harbor’s model
- Authorization‑aware operations
- Real‑time validation tied to evidence
- Owned exceptions with due dates and status
- Clean claims by construction
How Harbor works
A single, auditable pipeline from intake to payment — designed for the realities of PPEC.
Authorization
Coverage windows, units, service components, and requirements are modeled and enforced.
Attendance
Daily operations become the source of truth — including transportation and therapy segments.
Validation
Harbor continuously checks operations against authorization + documentation requirements and creates owned exceptions.
Billing
Claim readiness is explicit. Submissions are tied to evidence and reconciled back to the operational record.
Purpose‑built capabilities
Everything you need to run PPEC operations and get paid — in one system of record.
Referral intake
Track readiness, requirements, and onboarding — so the pipeline starts clean.
Authorizations & eligibility
Coverage windows, units, components, and requirements — enforced in workflow.
Scheduling & attendance
Operational truth that drives billing units — including multi‑segment days.
Documentation & compliance
POCs, MD orders, transport logs, incident reporting — treated as requirements, not reminders.
Billing, EDI & denials
Claim readiness, submission, rejection triage, and reconciliation — tied back to evidence.
Dashboards & analytics
Utilization, readiness, leakage, and performance — built for operators and leadership.
Agents that protect your revenue
Harbor’s agents work inside the platform to detect gaps, draft next steps, and route work to the right owner — while respecting roles, requiring human approval, and logging every action.
Guardrails aren’t optional: agents run with role-based access, human approval, and durable audit trails.
Compliance built into the workflow
Harbor treats documentation artifacts and payer rules as part of operations, not end-of-month cleanup. Every action is attributable, time-stamped, and tied back to evidence.
See Harbor on your workflow
We’ll map your centers, payer mix, and operational needs to a predictable rollout — then show you the platform end-to-end.