The platform behind boring-correct revenue
Harbor is the system of record for PPEC operations — built around an enforcement model: validate early, own exceptions, and only let clean claims advance. Everything is connected to evidence and auditability.
One audit trail across every workflow.
Harbor isn’t a set of disconnected modules. It’s one platform with shared identity, roles, event history, and evidence — so operators can trace any claim back to the exact operational records that produced it.
- Role-based access and tenant isolation
- Durable audit trail across modules and integrations
- Shared Tasks and Exceptions that unify workflow ownership
Harbor Agents
AI agents are embedded in Harbor workflows to prevent denials and reduce administrative burden — without sacrificing compliance, visibility, or control.
Human-in-the-loop by design
Agents propose actions, draft artifacts, and assemble evidence — with approvals required for high-impact actions (submission, updates, communications).
Guardrails + auditability
Every agent action is permissioned, logged, and attributable — so teams can review exactly what happened and why.
Context from the system of record
Because Harbor owns the pipeline, agents work with complete context: authorizations, attendance, documentation requirements, and payer rules.
Connect to payers and partners without losing the source of truth.
Harbor supports integrations for claims, eligibility, payer portals, and partner systems while keeping Harbor as the system of record — with reconciliation tied back to underlying evidence.
- EDI submission + acknowledgement + status tracking
- Eligibility workflows aligned to operations
- Data exports and reporting feeds for leadership
Performance visibility
Harbor dashboards are built for operators: utilization, readiness, leakage, claim status, and exception throughput — with drill-down to the underlying evidence.
Operational dashboards
Capacity, utilization, attendance patterns, transportation usage, staffing alignment.
Revenue dashboards
Readiness by payer, submission status, denial trends, reconciliation and leakage detection.
Exception throughput
Owned defects with due dates — track backlog, SLA, and time-to-resolution by role.
Built for regulated healthcare workflows.
Harbor is designed to support HIPAA-aligned operations with encryption, role-based access, and audit trails. Controls are built into the product so compliance is operational — not paperwork.
Want to see the platform in action?
We’ll show you Harbor end-to-end and map it to your center operations.