Workflow assistance and review queues.
Harbor helps surface documentation gaps, completeness issues, authorization warnings, and expiring records as owned work items — routed to the right person, with context and an audit trail.
Surface issues early. Route work to the right owner.
Harbor monitors the operating record for documentation gaps, expiring authorizations, missing artifacts, and completeness indicators — then surfaces them as work items with context, so teams can review and act rather than hunt.
- Detect missing or expiring artifacts and upcoming authorization gaps
- Draft documentation packets and route to the right role with due dates
- Human review and approval for all significant actions
Work items you can act on — with an audit trail.
Harbor surfaces issues with context — child, date, authorization, documentation requirement — and routes work items to the right role. Teams review and approve. Every action is logged.
- Clear context behind each work item
- Human approval for sensitive actions
- Durable audit log for compliance and QA review
Review Queue
Completeness issues and documentation gaps surfaced with context — reviewed and acted on by staff.
Work queue examples
These are representative examples of how Harbor surfaces work across the operating record.
Authorization Review Queue
Surfaces upcoming coverage window expirations, unit consumption warnings, and renewal needs — with context to help staff prepare reauthorization packets.
Documentation Completeness Queue
Flags missing or expiring Plans of Care, orders, and certifications — organized by child and priority, so staff can resolve before they affect billing evidence.
Billing Evidence Review Queue
Helps surface documentation gaps that would affect billing readiness — organized for billing team review before handoff, not after.
Guardrails and clinical boundary
Harbor surfaces issues and routes work items. It does not make clinical decisions, determine medical necessity, recommend treatment, or create therapy plans. Licensed clinicians evaluate, treat, sign, and make all clinical determinations.
PPEC Finder is a Harbor public resource powered by Aegis Public Intel — the governed intelligence layer that turns official public sources and regulatory updates into source-backed operational awareness for PPEC operators.
Learn about Aegis Public Intel →Want to see how workflow assistance works?
We'll walk through how Harbor surfaces completeness issues and routes work to the right owner.