AI agents, embedded in the workflow
Harbor Agents reduce administrative burden and denial risk by monitoring the pipeline, drafting work, and routing tasks to the right owner — with healthcare-grade guardrails and a durable audit trail.
Prevent defects before they become denials.
Agents are built around Harbor’s enforcement model. They don’t just generate text — they operate inside the system of record with context: authorizations, attendance, documentation requirements, payer rules, and historical exception patterns.
- Detect missing/expired artifacts and upcoming authorization gaps
- Draft evidence packages and recommended resolutions
- Route tasks to the right role with due dates and traceability
Recommendations you can approve — with an audit trail.
Agents surface issues with context (payer rules, authorization, attendance, documentation requirements) and propose a resolution. Teams approve sensitive actions, and every recommendation and decision is logged.
- Clear “why” behind each recommendation
- Human-in-the-loop approvals for sensitive actions
- Durable audit log for compliance and training
Agent Review
AI-detected issues with recommended resolution — approved by staff.
Agent examples
These are representative examples of how Harbor Agents operate across the pipeline.
Authorization Agent
Tracks time-bound coverage windows and unit limits, warns before services drift out of bounds, and drafts reauthorization tasks and packets.
Documentation Agent
Flags missing/expired POCs and orders, suggests what’s required for the payer, and guides staff through completion with evidence links.
Billing Agent
Assembles claim-ready packages from validated records, explains blocking defects, and accelerates remediation so submissions stay clean.
Guardrails and controls
Agents operate inside Harbor’s permission model. Sensitive actions can require approval, every action is logged, and teams can review why an agent recommended a step.
See Harbor Agents on your workflow
We’ll show you how Agents work inside Harbor with guardrails, approvals, and audit trails.